Help/FAQ: Timing/Delivery  
Australian Ballet Infinity

What is your turn around time?

This depends on the complexity of the design – simply ask us when you request a quote on your brief.

Within a week, once the artwork file is complete. If you are choosing to supply your own fabric for printing you will need to have ordered coating prior to the strike-off.

Sample runs 
Within a week of the strike-off being approved – and if you are choosing to supply your own fabric make sure we have received the fabric for coating in advance.

Depending upon our printing schedule, a job is usually completed within two to three weeks. Forewarning of a large order will assist us in ensuring there is enough coated base cloth for your order. We also need to plan ahead if you want us to coat your fabric.

Generally production timings are 50 – 200m within two weeks, 200 – 350m within three weeks, 350 – 500m within four weeks and for orders over 500m we will need to discuss further.

We are good at emergencies, but these will, of course, incur an additional fee.

How do you send the finished fabric?
You can pick it up yourself, arrange for a courier, or we can pop it in the post for you.

Does my location matter?
No, as long as you have a proper address we can get it to you. We use HM Royal Mail service, Australia Post’s Express Post service and DHL or FedEx for all our international deliveries.